Tuesday, August 14, 2012

wompwompwomp...

Well, I'm still phone-less. And apparently destined to be so for some time.

There was some difficulty getting an insurance claim filed as their system kept telling me 1) that a claim had already been started but not completed so I would need my Claim ID Number to complete it, and 2) That they could not provide me with my claim ID number because there is no email address associated with my account (there is, in the real world, but I suppose that's neither here nor there). It continued to prompt me to call customer service, which I could not do because, obviously, I don't have a phone.

So I emailed my dad the info, explained the situation and asked him if we could meet up somewhere so I could use his phone to fix this mess or if he could call them and sort it out for me. Instead, he said he'd meet me at work in the morning to walk me through it, which is not at all what needed to happen.

I know HOW to call customer service (pick up the phone and dial?), that's not the issue. The issue is that I am unable to do so because I do not currently have a phone, which is, in fact, why I need to file the claim in the first place. *facepalm* These endless logic loops drive me mad. But I let it slide, and told him I'd see him in the morning.

I got to work early and called up the customer service hotline and got my claim completed.

Simple enough you say? Well, yes and no.

Apparently my phone make/model is back ordered. She says back ordered items generally become available again within 7 to 10 days and she will call me at that time to arrange for delivery. Nevermind the fact that I clearly, don't have a phone, hence the ongoing phone call, the insurance claim, the need for the new phone...the list goes on. It's cool.

She was super nice, don't get me wrong. I am in no way complaining about the service I received. In fact, I'm not so much complaining at all. Really I'm just rambling I guess, mostly about being inconvenienced by something that is, totally and completely, my fault anyway.

Long story short, I'm officially phone-less for an indefinite period of time. She's going to email me when the phone comes back in so that I can call her and work out the rest of the details. *laughs*

It's just so...so very typical of my life. :D


Well, that's all I know Dear Friend. Miss getting to talk to you every day. A LOT. Which is lame, but the good thing in all this is that I'll get a break from the world. And I'll get to spend some time in true solitude, and focus in on me. Miss your face. <3 <3

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